( HOUSTON, TX) – Alpheus Communications announced today the launch of its new electronic customer portal, “APOLLO”. The APOLLO platform will allow Alpheus customers automated order entry, circuit tracking, billing inquiries and more — all through a standard browser interface. Already known for speed in circuit provisioning and prompt customer service, Alpheus has created APOLLO so that carriers and cable operators can securely access Alpheus’ deep Texas metro footprint anytime of day or night.
“APOLLO will be a customer’s best friend because we designed it using client feedback,” said Francisco Maella, Chief Operating Officer of Alpheus. “Our Account Managers are still available by phone, fax and email, but this is a service for those who want to be as electronic as possible in their processes,” added Maella.
“Our experience during the APOLLO beta testing has been promising,” said Jonathan Masseo of Nationwide Internet. “We expect APOLLO to streamline our order process with Alpheus, ensuring accuracy while reducing the time required to manage orders.”
For retail customers, APOLLO will speed the rollout of VoIP (Voice over Internet Protocol) services to metro Texas through automated broadband provisioning. When carriers have a network partner like Alpheus, bandwidth is never a commodity. For a demonstration of the power of APOLLO, visit www.alpheuscommunications.com.
About Alpheus Communciations
Alpheus operates the most extensive competitive deep metro fiber footprint in Texas, with facilities in Houston, San Antonio, Dallas, Fort Worth and Austin. Across that network, Alpheus can provide DS-1 through OC 48 connectivity, Gigabit Ethernet and Managed Waves. Alpheus also provides co-location services inside our carrier-grade HUB facilities, with cross connection to most wireless providers, SBC, and major Competitive Access Providers.